Customer Care - Paul Bespoke Tailoring

SHIPPING & DELIVERY

“WE SHIP WORLDWIDE”

REPEAT ORDERS

Placing a repeat order with PAUL Bespoke Tailor is simple and convenient. After your first purchase, once we have recorded your measurements and personal pattern in our system, you can easily order online or directly at our store.
For garments that require precise tailoring, such as suits and jackets, we still recommend visiting the store for a fitting session to ensure the perfect fit and silhouette. No matter where you are in the world, repeat orders can be placed through our online process. Simply contact PAUL with your specifications for your next tailored piece, and we will carefully craft every detail to deliver a perfect garment made just for you.

CARE INSTRUCTIONS FOR SUIT / JACKET / VEST / COAT

Cleaning & Drying
Avoid frequent washing; dry cleaning is recommended only when necessary to preserve the fabric structure and garment shape. Always use professional dry cleaning services and avoid direct sunlight when drying to prevent color fading.
Ironing
Use an iron at the temperature suitable for the fabric. Place a thin cloth or pressing cloth between the iron and the garment to avoid shine marks. For suits and jackets, it is preferable to hang the garment and use steam to remove light wrinkles instead of direct ironing.
Maintaining & Storage
Hang garments on wide, sturdy hangers to maintain their shape. Avoid overcrowding in your wardrobe and keep the storage area well-ventilated. For long-term storage, use garment bags to protect from dust and humidity.
Additional Tips
Avoid direct exposure to rain. If the garment gets wet, allow it to air dry naturally, hanging it flat and avoiding high heat. Rotate hanging positions regularly to let the fabric “breathe” and maintain its shape over time.

CARE INSTRUCTIONS FOR TROUSERS / KHAKI & CHINOS

Cleaning & Washing
To maintain the fabric’s integrity and color, wash only when necessary. Use cold or lukewarm water with mild detergent, and avoid harsh chemicals. For best results, consider professional cleaning services.
Drying
Air-dry your trousers by hanging them flat or on a sturdy hanger. Avoid tumble drying or direct sunlight to prevent shrinking or fading.
Ironing
Iron at a moderate temperature suitable for cotton or cotton-blend fabrics. Use a pressing cloth if needed to avoid shine marks. Focus on creases along the front and back for a crisp, polished look.
Maintaining & Storage
Store your trousers on hangers or fold neatly to avoid wrinkles. Rotate wear to reduce stress on fabric and seams, keeping your trousers looking fresh and sharp over time.
Additional Tips
Avoid prolonged exposure to moisture and stains. Spot clean small spills immediately to prevent permanent marks, and always follow fabric-specific care instructions when available.

CARE INSTRUCTIONS FOR SHIRTS

Cleaning & Washing
To maintain fabric quality and color, wash shirts only when necessary. Use cold or lukewarm water with mild detergent, and avoid bleach or harsh chemicals. For delicate fabrics, consider professional cleaning services.
Drying
Air-dry shirts by hanging them on a hanger, keeping the shape of the shoulders intact. Avoid tumble drying or direct sunlight to prevent shrinking or fading.
Ironing
Iron shirts at the appropriate temperature for the fabric. Use a pressing cloth if needed to prevent shine marks. Start with the collar, cuffs, and then the sleeves before moving to the front and back panels for a crisp, polished finish.
Maintaining & Storage
Hang shirts on sturdy hangers to maintain their shape. Avoid overcrowding in your wardrobe and rotate wear to reduce stress on fabric and seams. For long-term storage, consider using garment bags to protect from dust and humidity.
Additional Tips
Treat stains promptly to prevent permanent marks. Avoid prolonged exposure to moisture. Always follow specific care instructions based on fabric type to ensure longevity and maintain the shirt’s pristine appearance.

REMAKE / REFUND

If you encounter any issues with your garment, please reach out to the PAUL Tailor team, we’re happy to assist you. If the fit isn’t quite right, we will make the necessary adjustments to ensure comfort and confidence when you wear it.
Should the garment still not meet your expectations after alterations, we will arrange a refund. Our goal is to ensure that every bespoke piece from PAUL Tailor leaves you satisfied and confident in every moment.

PAUL BESPOKE GARMENTS

At PAUL Bespoke Tailor, every garment is more than just clothing, it is a reflection of your individuality, crafted with precision, care, and attention to every detail. From the first consultation to the final fitting, we ensure that each piece is tailored to your measurements, style, and personal preferences.

PERSONAL GARMENTS

At PAUL Bespoke Tailor, we believe that clothing should be as unique as the individual wearing it. Our personal garments are crafted with meticulous attention to detail, ensuring each piece reflects your style, personality, and preferences.

PAUL BESPOKE GARMENTS

PERSONAL GARMENTS

CORPORATE UNIFORMS

PAUL Bespoke Tailor proudly offers custom uniforms for both men and women, designed to reflect the unique identity of your business or organization. We specialize in premium tailoring for management-level uniforms, using high-quality fabrics, precise fit, and meticulous detailing to ensure your leadership team embodies the professionalism and prestige of your brand.
For personalized consultation, please contact our team.